The Australian Competition and Consumer Commission has reissued court proceedings against 9 Harvey Norman franchisees that it found to have misrepresented consumer rights earlier in November 2012.

Previously in April, the New South Wales Federal Court dismissed 10 of the 11 injunctions that the ACCC initially applied for against Harvey Norman franchisees because they were filed in NSW when only one operated in the state.

ACCC has since issued separate proceedings against 9 franchisees. The ACCC did not issue proceedings against one franchisee that was deregistered in November 2012.

Rod Sims, the chairman of the ACCC, said: “The ACCC will continue to take enforcement action where it believes that retailers or manufacturers have misled consumers about their rights under the consumer guarantee provisions of the Australian Consumer Law.”

ACCC is seeking Court orders agains the franchisees, including:

  • penalties;
  • declarations; and
  • injunctions.


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